Managing effectively is not just one skill, but a mix of different skills. It is a combination of different kinds of intelligence we have as human beings, which makes it an art and a craft.
Have you seen a manager who is highly skilled in technical areas but lacks empathy for others? Or the one who is highly people oriented, but easily loses the sight of goals?
If you are a manager at any level in the organization (or an aspiring one), here are some of the most critical skills you should work on.
Technical Expertise: Broad understanding of the subject (meta-cognition), various components involved in getting work done, links between those components, technical awareness and problem solving skills.
Analytical Intelligence: Ability to gather facts, understand the goals in numbers, compile data into information, measure, see trends, predict the outcomes, go to the root cause and base decisions on facts.
People Intelligence: Understand people (and how they feel), practice empathy, motivate them, align them to the goals, coach and mentor, create a positive influence, understand inter-personal dynamics, communicate (and connect) and understand verbal/non-verbal communication.
Operational Intelligence: Ability to define work as series of interconnected actions, detailed planning, constant alignment of process, improving, seeing waste (and eliminating it), provide a process platform to teams, define rituals, review everything, provide clarity and manage expectations.
‘Big Picture’ Thinking: Ability to see the larger picture (the whole) and visualize its parts, visualize impacts of change, identify new possibilities, align ideas to the larger goal, identify/foresee required changes/trends, define the future, communicate the vision, experiment and be comfortable with ambiguity.
Source: http://qaspire.com/2011/07/25/effective-management-5-critical-skill-areas/
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